THE NWP DIFFERENCE
At NWP Energy, we don’t just serve customers. We serve the people our kids go to school with, the family next door, and the small business on Main Street. Our job is to keep all these people safe and comfortable, with the heating fuel and propane they need. That’s what it means to NWP to be a good neighbor.
BECOME A CUSTOMER
We want your business, and we make it easy for you to become an NWP customer. Complete the appropriate form online and submit it. Or, print the application, complete and mail it to NWP at:
P.O. Box 426
Kilmarnock, Virginia 22482
We’ll also be happy to drop an application in the mail. Have questions? One of our customer service representatives will gladly help you. Just call us at 804-435-1126. An application must be signed by the applicant(s) to process a new account.
NWP has different options to fit your situation and your budget.
With NWP’s Automatic Delivery Plan, all you need to do is sign up and then… relax. We’ll take of the rest with regular fuel deliveries. Your NWP driver will leave an invoice at the time of delivery with payment due within 30 days.
NWP’s Pre-buy Program is only available to automatic delivery customers who use at least 250 gallons annually. Customers may opt-in for pre-buy in July and August and may purchase up to the total amount of fuel they used in the previous year. Prices vary based on the quantity of committed fuel. Any remaining balance as of June 30th each year will be credited back to the customer’s account.
Spread your fuel costs over 12 months with a fixed, monthly payment.
An NWP customer service representative will estimate your monthly payment based on your previous or estimated annual usage and the current pricing of petroleum and propane products. We’ll then divide the total cost into 12 monthly payments.
Due to the volatility in fuel prices and unpredictable weather patterns, NWP Budget Plans are reviewed and adjusted annually in March. Depending on your usage, you may owe more than your budgeted amount. Any balance due is payable by June 30th. Any credited amounts will be rolled over into your budget account for the next season.
NWP is always happy to make a fuel delivery when you need it. Payment is due at the time of delivery.
A 48-hour notice is appreciated whenever possible. Call us Monday through Friday, 8:00 am-5:00 pm, at 804-435-1126. If outside of regular business hours, please call the emergency number provided in our after-hours phone message. An NWP representative will return your call as quickly as possible.
NWP is a leading locally owned and operated fuel supplier for homes and businesses throughout the Northern Neck, King George to Lancaster County. We also offer the full range of NWP services and products to the Middle Peninsula including King William, King & Queen, Caroline, Essex, Middlesex, Mathews counties, and limited service to Gloucester County.